Payment Help

HOW TO PAY FOR YOUR ORDER

PayPal Account

  1. Enter checkout
  2. Select PayPal as your payment method
  3. Log in to your PayPal account
  4. Confirm the transaction
  5. DONE

Paypal / Credit Card

  1. Enter checkout
  2. Select Paypal / Credit Card as your payment method
  3. Complete checkout.
  4. Check your inbox for our invoice and hit the Pay Now button
  5. Choose Pay with Debit or Credit Card at the PayPal login screen.
  6. Enter your credit card info and confirm the transaction.
  7. DONE

If your order is successfully canceled, we will process your refund as soon as possible. Please note that a 5% fee from the payment gateway will be deducted.

COMMON REASONS FOR PAYMENT FAILURE

Card Declined: Your card may have expired, or there may be insufficient funds.

Incorrect Information: Double-check that your card number, expiration date, and CVV code are entered correctly.

3D Secure Lock: Your bank may require a one-time password (OTP) to verify the transaction. If you don’t enter it correctly, the payment will be declined.

Payment Limits or Restrictions: Your card may have a daily or per-transaction limit.

Bank Issues: There might be a temporary issue with your bank or our payment system. Please try again later or contact your bank.

International Card Restrictions: Your bank may block payments from certain locations.

If you continue to have issues with Stripe payments, we recommend contacting your bank or card issuer for more information.

FREQUENTLY ASKED QUESTIONS

Where do I apply coupons?

You can apply coupons at checkout, where you enter your shipping information.

My card was declined. What should I do?

We accept most international cards. Please ensure you have sufficient funds in your account and that all your card details are correct. If the issue persists, try a different card.

Still having trouble?

Contact our team at support@cenfashion.com. We are happy to help!