Shipping Policy

Welcome to CenFashion! By placing an order with us, you agree to the following terms, designed to ensure a smooth and clear experience for everyone.

1. General Information

We ship almost worldwide! If for any reason we can’t ship to your location due to international regulations, we’ll notify you promptly. We do our best to maintain accurate stock, but in rare cases of a discrepancy, we will contact you to arrange a partial shipment or a refund for the out-of-stock item.

2. Shipping Costs

We offer free shipping on most orders. The final shipping cost will be calculated and displayed at checkout before you finalize your purchase.

3. Delivery Information

Shipping Time: Most orders are delivered within 13-20 days. For international orders outside the US and some limited products (e.g., luxury brands, clothing, accessories), shipping times may vary.

🚛 Important Note: As of April 20, 2025, changes in tax policies may slightly extend shipping times. We appreciate your patience.

Tracking: Don’t worry if your tracking updates are slow; this is normal. If your tracking number hasn’t been updated in over 30 days, please contact us for a refund.

Dispatch Time: Orders are typically dispatched within 1 business day. For special items, this may take longer. Our warehouse operates Monday-Friday.

Address Changes: We can change your delivery address at any time before the order has been dispatched.

P.O. Boxes: We ship to these addresses via postal services only.

Military Addresses: We are unable to ship to Military Addresses because of the high risk of lost or failed packages

Out-of-Stock Items: If an item is out of stock, we’ll ship the available items immediately and the rest as soon as they are restocked.

Delivery Delays: If your order is taking longer than expected, please contact us at https://cenfashion.com/contact-us. If tracking hasn’t updated in 30 days, we’ll issue a full refund immediately. You’re guaranteed to either receive your order or get your money back.

4. Order Tracking

You’ll receive an email with a tracking link as soon as your order is dispatched, allowing you to follow its journey.

5. Cancellations

You can cancel your order within 24 hours of purchase. Please note that payment gateways will deduct a 5% transaction fee from your refund.